Data protection declaration

1. Introduction and general information

Thank you for your interest in our website. The protection of your personal data is important to us. In the following you will find information on the handling of your data that is collected through your use of our website. Your data will be processed in accordance with the legal data protection regulations. Insofar as links are provided to other websites, we have neither influence nor control over the linked contents and the data protection regulations there. We recommend checking the data protection declarations on the linked websites to determine whether and to what extent personal data is collected, processed, used or made available to third parties.

2. Contact information

Responsible body in the sense of data protection law:

Rheinhotel Dreiländerbrück GmbH

Hauptstraße 435

79576 Weil am Rhein

info@hd-weil.de

07621/7080

Contact details of the data protection officer:

datenschutzbeauftragter@datenschutzexperte.de

www.datenschutzexperte.de

3. Definition

Our data protection declaration should be simple and understandable for everyone. The data protection declaration generally uses the official terms of the Basic Data Protection Ordinance (DSGVO). The official definitions are explained in Art. 4 DSGVO.

4. Data processing by visiting our website

When you visit our website, it is technically necessary that data is transmitted to our web server via your Internet browser. The following data is recorded during a running connection for communication between your Internet browser and our web server:

  • Visited domain
  • the date and time of the request
  • Page from which the file was requested
  • Access status (file transferred, file not found, etc.)
  • Web browser and operating system used
  • IP address of the requesting computer
  • Amount of data transferred

We collect the listed data to ensure a smooth connection establishment of the website and to enable a comfortable use of our website by the users. In addition, the log file serves the evaluation of system security and stability as well as administrative purposes. The legal basis for the temporary storage of data or log files is Art. 6 para. 1 lit. f DSGVO.

5. General data processing on our website

5.1 Contact form and contact by e-mail

If you send us enquiries via contact form or e-mail, your details from the enquiry form or e-mail, including the contact data you have provided there, will be stored for the purpose of processing the enquiry and in the event of follow-up questions. Under no circumstances will we pass on this data without your consent. The legal basis for processing the data is our legitimate interest in responding to your request pursuant to Art. 6 para. 1 letter f DSGVO and, if applicable, Art. 6 para. 1 letter b DSGVO, provided that your request is aimed at concluding a contract. Your data will be deleted after final processing of your inquiry, provided that there are no legal storage obligations to the contrary.

5.2 Online booking of rooms (web shop)

To access our online booking options, we offer the option of registering to create a customer account by entering personal data. The data is entered into an input mask and transmitted to us and saved. The data will not be passed on to third parties. When registering for a customer account, we store the following data necessary for the conclusion and fulfilment of the contract:

  • First name
  • Surname
  • Address
  • E-mail address

A registration of the user is necessary to fulfil the contract or to carry out pre-contractual measures or to provide the desired services. The legal basis for the processing of data is Art. 6 para. 1 lit. b DSGVO. The data will be deleted when the data is no longer required for the execution of the contract. Even after conclusion of the contract, it may be necessary to store personal data of our contractual partners in order to fulfil contractual or legal obligations. As a user you have the possibility to cancel the registration at any time. Premature deletion of data is only possible if there are no contractual or legal obligations to the contrary.

6. Web analysis and advertising tracking

Google Analytics

Our website uses Google Analytics, a web analysis service of Google Inc. “(“Google”). Google Analytics uses so-called cookies. These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. We use Google Analytics only with IP anonymization enabled. This means that Google will reduce the IP address of users within Member States of the European Union or in other signatory states to the Agreement on the European Economic Area, which may exclude any personal relationship. Google Inc., based in the USA, is certified for the US European Privacy Shield, which guarantees compliance with the data protection level applicable in the EU. Processing is carried out in accordance with Art. 6 Para. 1 letter f DSGVO and § 15 Para. 3 TMG on the basis of our legitimate interest in the statistical analysis of user behaviour for optimisation and marketing purposes.

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website and Internet use. The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data. The terms of use of Google Analytics and information on data protection can be accessed via the following links:

http://www.google.com/analytics/terms/de.html

and at

https://www.google.de/intl/de/policies/

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

You can also prevent Google from collecting data generated by the cookie and relating to your use of the website (including your IP address) and processing of this data by Google by visiting the URL

http://tools.google.com/dlpage/gaoptout?hl=en

download and install the available browser plug-in.

A click on the following link prevents Google Analytics from collecting data by setting an opt-out cookie:

Deactivation of Google Analytics

Information on the handling of user data at Google Analytics can be found in Google’s data protection declaration:

https://support.google.com/analytics/answer/6004245?hl=en

7. Cookies

Our website uses cookies, which are stored by the browser on your device and which contain certain settings for the use of the website (e.g. for the current session). Cookies serve to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called session cookies, which are automatically deleted after closing the browser. Other cookies remain stored on your end device until you delete them or the storage period expires. These cookies enable us to recognize your browser the next time you visit our website.

In some cases, cookies are used to simplify website processes by saving settings (e.g. the provision of already selected options). If personal data is also processed by individual cookies implemented by us, the processing is carried out in accordance with Art. 6 para. 1 lit. b DSGVO either for the execution of the contract or in accordance with Art. 6 para. 1 lit. f DSGVO to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. The cookie settings can be managed using the following links for the respective browser.

Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen

Internet Explorer: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies

Chrome: http://support.google.com/chrome/bin/answer.py?hl=en&hlrm=en&answer=95647

Safari: https://support.apple.com/kb/ph21411?locale=en_EN

Opera: http://help.opera.com/Windows/10.20/de/cookies.html

You can also individually manage the cookies of many companies and features used for advertising. Use the corresponding user tools, available at https://www.aboutads.info/choices/

or

http://www.youronlinechoices.com/uk/your-ad-choices

Most browsers also offer a so-called “Do-Not-Track function” with which you can specify that you do not want to be “tracked” by websites. When this feature is enabled, your browser tells advertising networks, websites and applications that you do not want to be tracked for behavior-based advertising and the like. Information and instructions on how to edit this function are available from the links below, depending on the provider of your browser:

Google Chrome: https://support.google.com/chrome/answer/2790761?co=GENIE.Platform%3DDesktop&hl=en

Mozilla Firefox:

https://www.mozilla.org/de/firefox/dnt/

Internet Explorer:

https://support.microsoft.com/de-de/help/17288/windows-internet-explorer-11-use-do-not-track

Opera:

http://help.opera.com/Windows/12.10/de/notrack.html

Safari: https://support.apple.com/kb/PH21416?locale=en_EN

You can also prevent scripts from being loaded by default. NoScript allows you to run JavaScripts, Java and other plug-ins only on trusted domains of your choice. For information and instructions on how to edit this feature, contact your browser vendor (e.g. for Mozilla Firefox at: https://addons.mozilla.org/de/firefox/addon/noscript/).

Please note that when cookies are deactivated, the functionality of this website may be limited.

8. Use of the online booking tool DIRS21 from the TourOnline AG

Our online presence uses the online booking tool DIRS21 (hereinafter “OBT”) of TourOnline AG, Borsigstraße 26, 73249 Wernau, Germany (www.dirs21.de, hereinafter “TOAG”) to enable online bookings of accommodation and other travel services and to process enquiries. Within the OBT, TOAG processes the data as the person responsible. You will find the information and provisions on data protection in TOAG’s data protection declaration on the OBT, which you can call up at any time from the OBT or view at www.dirs21.de/datenschutz

9. Data transfer and recipient

Your personal data will not be passed on to third parties unless

if we have explicitly indicated this in the description of the respective data processing. if you have given your express consent pursuant to Art. 6 para. 1 sentence 1 lit. a DSGVO, – the disclosure pursuant to Art. 6 para. 1 sentence 1 lit. f DSGVO is necessary to assert, exercise or defend legal claims and there is no reason to assume that you have a predominant interest worthy of protection in not disclosing your data, – in the event that for the disclosure

there is a legal obligation pursuant to Art. 6 para. 1 sentence 1 lit. c DSGVO and – insofar as this is required by Art. 6 para. 1 sentence 1 lit. b DSGVO for the processing of contractual relationships with you.

We also use external service providers, which we have carefully selected and commissioned in writing, to carry out our services. They are bound by our instructions and are regularly checked by us. With which we have concluded order processing contracts in accordance with Art. 28 DSGVO, if necessary. These are service providers for web hosting, sending e-mails and maintaining and maintaining our IT systems, etc. The service providers will not pass this data on to third parties.

10. Duration of the storage of personal data

The duration of the storage of personal data is determined by the relevant legal retention periods (e.g. from commercial law and tax law). After expiry of the respective period, the corresponding data is routinely deleted. If data is necessary for contract fulfilment or contract initiation or if we have a legitimate interest in further storage, the data will be deleted if it is no longer necessary for these purposes or if you make use of your right of revocation or objection

11. Rights of the persons concerned

In the following you will find information on the rights of data subjects that the applicable data protection law grants you vis-à-vis the person responsible with regard to the processing of your personal data:

The right to request information about your personal data processed by us in accordance with Art. 15 DSGVO. In particular, you may request information about the purposes of processing, the category of personal data, the categories of recipients to whom your data have been or will be disclosed, the planned storage period, the existence of a right to rectification, deletion, restriction of processing or objection, the existence of a right of appeal, the origin of your data, if these have not been collected by us, and the existence of automated decision-making including profiling and, if applicable, meaningful information on their details.

The right to immediately request the correction of incorrect or complete personal data stored by us in accordance with Art. 16 DSGVO.

The right to request the deletion of your personal data stored with us in accordance with Art. 17 DSGVO, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims.

The right, pursuant to Art. 18 DSGVO, to demand the restriction of the processing of your personal data if the accuracy of the data is disputed by you, the processing is unlawful, but you refuse to have it deleted and we no longer need the data, but you need it to assert, exercise or defend legal claims or you have filed an objection against the processing pursuant to Art. 21 DSGVO.

The right, in accordance with Art. 20 DSGVO, to receive your personal data that you have provided to us in a structured, current and machine-readable format or to request its transfer to another person responsible.

The right to complain to a supervisory authority pursuant to Art. 77 DSGVO. As a rule, you can contact the supervisory authority of the federal state in which we have our registered office or, if applicable, that of your usual place of residence or work.

Right to revoke consent granted pursuant to Art. 7 para. 3 DSGVO: You have the right to revoke consent to the processing of data once granted at any time with effect for the future. In the event of revocation, we will delete the data concerned without delay, unless further processing can be based on a legal basis for processing without consent. The revocation of consent shall not affect the legality of the processing carried out on the basis of the consent until revocation;

Right of objection

If your personal data are processed by us on the basis of legitimate interests pursuant to Art. 6 para. 1 sentence 1 lit. f DSGVO, you have the right to object to the processing of your personal data in accordance with Art. 21 DSGVO, insofar as this is for reasons arising from your particular situation. If the objection is directed against the processing of personal data for the purpose of direct marketing, you have a general right of objection without the requirement to indicate a special situation.

If you wish to exercise your right of revocation or objection, simply send an e-mail to info@hd-weil.de

12. Adaptation and status of the data protection declaration

We reserve the right to adapt or update this data protection declaration if necessary in compliance with the applicable data protection regulations. In this way, we can adapt them to current legal requirements and take account of changes in our services, e.g. when introducing new services. The most current version applies to your visit.

Status of this data protection declaration: 25.05.2018